The question becomes whether or not a template site is better to use vs a custom made website by a developer. The answer is that it depends on what you are going to use the website for. If you just need some exposure on the net and a place for customers to go to get your phone number and some information about your business then I would say to do it yourself where they have a small business website builder.
If you don't have time to deal with learning html code and graphics software but would like to have something represent your site well then you need to look to a professional web design firm. There are many firms out there but you should look for a company that does marketing as well as web design. The two should go together but sometimes don't. Most of the time you will just get a nice looking website but there is much more to it than that only. What good is a nice looking website that doesn't get any visitors?
Visitors are to a website like yeast is to bread. It raises the dough.
Marketing is almost more important than the website itself much of the time. Although the marketing needs to start at the foundation which is the website itself. therefore, everything in the website project is important and needs to be addressed properly. With one piece of the puzzle missing then everything is lost and must be refinished. You might as well start over if you don't get it right with your image and marketing.
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